At Mycelia Link, your privacy and trust are core to our mission. This policy explains how we collect, use, and safeguard information when you visit mycelialink.com (the “Site”), purchase our products, or engage with us online or offline.

📌 Information We Collect

Personal Information

• Name, email address, phone number
• Shipping and billing addresses

Order Information

• Products purchased, order history, transaction totals
• Payment details processed via third-party gateways

Account Information (if applicable)

• Username and securely hashed passwords

Device & Usage Data

• IP address, browser type, device info, pages viewed, access times, referring URLs

💳 Payment Security

All payments on the Site are processed securely through trusted third-party payment processors. Mycelia Link does not store or directly handle raw credit card, debit card, or banking information.

🎯 How We Use Your Information

• Fulfill orders, ship products, and process transactions
• Communicate order updates and respond to inquiries
• Improve our website, products, and customer experience
• Comply with applicable laws and regulations

📤 Sharing Your Information

We do not sell or rent your personal information. We may share limited data with:

• Trusted service partners (payment processors, shipping carriers, email platforms)
• Government authorities when required by law
• Internal affiliates for legitimate business purposes such as logistics and support

🛑 Your Rights

Depending on your region, you may be able to:

• Request access to or a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To make a request, contact us at support@mycelialink.com.

🔐 Data Security

We employ industry-standard encryption and security controls to protect your information. While we take reasonable steps to safeguard data, no online system is 100% secure. Use strong passwords and keep your login credentials confidential.

🍪 Cookies & Analytics

We use cookies and similar technologies to enhance functionality, personalize content, and analyze traffic. You can manage or disable cookies in your browser settings at any time.

👶 Children’s Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect personal information from minors. By using the Site, you confirm you are 18 or older and agree to our Terms.